Case 7

5.0

Springmount Dental & Aesthetics - Matlock

5.0

22:18 01 Nov 23

I’ve recently joined as a new patient with Springmount in Matlock; after previous unpleasant experience with a different practice. Malcolm and Dr Bingham have been extremely supportive and welcoming. They provided appointments before my treatment to go through my options for the best outcome for me. To say I was anxious today with my re-RCT the staff were so lovely, patient and understanding. Instead I was left with a positive experience rather than an unpleasant one! Even though the treatment isn’t finished yet, Dr Bingham fitted me with a temporary crown so I still feel confident in my smile in the mean time - which I really appreciate! I honestly would recommend them, especially if you’re thinking about joining as a new patient! Thank you again to all of the staff, you’ve been amazing :)

CJ Long

09:55 19 Oct 23

Absolutely astounding service. I honestly never thought my teeth would be able to look as amazing after an injury as a child. They not only look amazing, but look so natural too. I would definitely recommend Springmount and Freddie for all your dental and aesthetic requirements.

Michaela Lennon

12:33 18 Oct 23

The treatment I received at Springmount Dental was superior.The team were friendly and knowledgeable. There was never any rush to complete an appointment until I was happy.The expertise was first class.The practice itself is so beautiful and professional - it’s a real luxury.The team are brilliant and I couldn’t be happier.

Faye

20:19 14 Oct 23

I first visited Springmount early this year to begin my Invisalign journey. As soon as I left after my first appointment, I knew I had made the right decision to choose Springmount. Every visit was greeted with a warm welcome and the space is just so lovely. Freddie always made conversation and made me feel comfortable and at ease. I began to not mind visiting the dentist which I never thought I’d say! I am so pleased with my end result and can’t thank Freddie and the Springmount staff enough. They go above and beyond to provide an exceptional service. Thank you again Springmount. I highly recommend.

Lyn Milne

16:17 26 Sep 23

I went to Springmount in Matlock today for the final stage of my implant treatment. I am THRILLED with the result!! I can finally grin without feeling embarrassed about my 2 tooth gap.Malcolm is sooo skilled. He is also kind, patient and gives me lots of time. Sinead is so friendly and kept me up to date with every stage of my treatment.I cannot praise Springmount enough ... worth every penny. I will never go anywhere else.Thanks to everyone x

James Grayson

18:54 18 Sep 23

A truly wonderful team that are kind, considerate and so dedicated in their commitment to taking care of your dental needs.Freddie carried out my Invisalign treatment, along with teeth whitening and composite bonding as part of a promotional package. His commitment to my treatment, and guidance throughout were without fault. The results speak for themselves and I couldn’t be happier. Thank you, Fred!I initially came to Springmount as my previous dentist, at another practice, had retired. The initial consultation was incredibly thorough and although a few issues were highlighted, they were rectified very quickly and painlessly.I couldn’t recommend Springmount more highly - if you’re looking for a new practice and dentist then give them a try! You won’t be disappointed.

Megan Twigg

11:44 01 Sep 23

I recently visited this dentist for teeth whitening and composite bonding, and I can confidently say it was a 5-star experience in every aspect.First and foremost, as an anxious patient, I was pleasantly surprised by how they managed to put me completely at ease. The staff's warmth and understanding played a significant role in making me feel comfortable throughout the visit, There are little details that make a a big difference – for example, there's a TV on the ceiling! It might seem like a small thing, but it turned my appointment into a relaxing and distraction-free experience. I was able to watch something I enjoyed while they worked their magic on my teeth.Speaking of magic, the interior design of their practice is absolutely stunning. It's a perfect blend of elegance and comfort, which makes you feel like you're in a spa rather than a dental office. The aesthetics alone are worth a visit.The staff are wonderful. From the front desk to the dental chair, everyone I interacted with was friendly, professional, and genuinely caring. Their dedication to providing a seamless service is truly commendable.In conclusion, Springmouny exceeded my expectations on all fronts. If you're seeking a dental experience that caters to anxious patients, boasts a fantastic interior, features ceiling-mounted entertainment, and is staffed with lovely individuals, look no further!5 stars from me, thank you (again) Malcolm, Katie & The team! Xx

H Megginson

19:22 29 Aug 23

I am a very nervous patient and have been so impressed with the care I've received.I've needed emergency treatment for a cracked root tooth and I'm in the process of having a dental implant. I have had an extraction and the implant and neither process involved pain; even when the injection wore off I had no pain not even mild discomfort. Every step of the process has been explained clearly and nothing is ever too much trouble for any of the staff. I can't recommend this practice more highly.

Andrew Smith

15:20 26 Jul 23

I thought you are supposed to dread visiting the dentist. Not at Springmount! Oli and the team were superb throughout my treatment; professional, communicative and calming. Thank you all for looking after me so well.

Sally Greensmith

09:05 28 Jun 23

Ollie and his dental nurse took great care of me during my treatment for a root extraction. This was painful indeed but I couldn’t have been in better hands, he was very considerate, allowing short breaks for me to recompose myself. The aftercare was also excellent, allowing me to take my time recovering in the waiting room, offering me a drink and generally making sure I was ok. I also received follow up calls on the following two days to ensure I was recovering well.Unfortunately I did get an infection in the gum but again the service and care was very good. I got an emergency appointment the same day and a follow up call two days later. The antibiotics are working and I’m recovering well. Thank you to everyone at Springmount.

Beverley Hands

12:45 24 Jun 23

I’ve been registered with Springmount Dental & Aesthetics for a number of years for my dental health. I’ve recently had my teeth vastly improved by the Invisalign method and I’m really pleased with the results. Dr Malcolm Campbell & all the team of dental nurses and receptionists are such lovely friendly people, it’s always a pleasure to visit.

Sam

09:23 14 Jun 23

Went to get my teeth checked as I hadn't been to a dentist in a few years, and they were fantastic! Staff were all friendly, the building is easy to find and nicely decorated, and more importantly the new patient examination was very thorough (taking multiple different scans, etc.) with the dentist explaining everything as we went through the process. Would highly recommend if you need a new dentist.

Celia Hardwick

14:07 01 Jun 23

I've had quite a lot of work done by the Springmount Dentists over the last two years. I've always felt that I could trust them and I've always felt that they cared and wanted the best for me. All the staff are professional and very friendly. I'm very happy to remain a patient.

Sandra Whelbourn

13:48 26 May 23

I have had 2 appointments with these wonderful people, in the last 2 weeks, after years of waiting on NHS lists, the dentist i saw was lovely but the star of the show is Sinead she is a absolutely wonderful- the perfect lady for the job.

Jon Richardson

15:46 20 May 23

I have just had my first consultation with Malcolm and I would like to leave a detailed comment on my experience.My teeth are in chronic condition and I am well aware they need removing, I have been visiting my current dentist, Bupa in Eckington and they have just left me totally confused.I was advised by a friend to visit this surgery and I am so glad I did, the whole experience was excellent, Malcom covered absolutely everything and put me at ease and explained in simple terms what options were available.I have booked to return and look forward to sorting my teeth out and being able to smile again.Thank you.

Victoria Chapman

06:04 21 Feb 23

Springmount listened to exactly what I wanted and created the most beautiful, natural smile. I can’t recommend them highly enough for the fantastic service, staff, communication and facility. All top notch!!!

Chris Beastall

15:44 19 Jan 23

Really pleased with Springmount - Malcolm and the staff team are all fantastic: very polite, responsive (via email and phone) and seemingly happy in their roles. Feels like a great workplace culture, and as such the service delivery is first class. Treatment wise - I couldn't be happier with the results (Invisalign, whitening and composite bonding): a slick process from start to finish, with all the modern technology to facilitate a quick and pain-less treatment plan, and in a stylish, welcoming environment. Can't recommend Springmount enough on every level - so much so, I'm moving dentists to become part of the Springmount experience moving forward.

gill boulton

19:06 24 Nov 22

Very professional and friendly.Everthing explained properly and clearly. Staff are very efficient and friendly.ITS a great Dental surgery,. Waiting ares a pleasure to sit and wait.I am very satisfied with my treatment and out come. I would definitely recommend this practice and have done.

Cedric Greaves

11:49 06 Nov 22

My daughter recommended me to Springmount Dental and Aesthetics in Matlock. On arrival for my first examination I received a friendly greeting and was impressed with the comfortable waiting room, it's furniture and decour.The receptionists Debbie, Danielle and Jenny always make me very welcome, not forgetting the tea or coffee whilst I wait.I have never had such a detailed and thorough initial examination as carried out by Dr Malcolm Campbell. All aspects and suggestions for my upcoming treatment were explained.A detailed written dental treatment plan and estimate was provided and Sinead the excellent administrator took time to go through and discuss the plan in detail with me.Sinead always keeps me updated with the progress and any changes to the plan which is reassuring.I have had restorative work, crowns, inlays and implants carried out to a very high stand by Malcolm, using the latest HI tech equipment. He has taken the time to explain and reassure me at every stage and is very ably assisted by dental nurses Amanda, Georgie and Sinead who are always friendly and professional.I am very pleased with the on going hygienist treatment carried out by Lucy and Gemma, they are very thorough and give the best advice on my dental hygeine.The whole experience has been life changing and confidence giving. My thanks to the team

Olivia Farrington

10:22 29 Oct 22

Genuinely can't recommend going to Springmount enough!! Stunning location with fantastic services created by welcoming, professional people. I'm so happy with how my teeth now look and feel a lot more confident when smiling! Thanks so much to everyone there, especially Fred and his team!! 💫 LF

Sarah Beth

10:13 14 Oct 22

I thoroughly recommend this dental practice! 😌 All the staff are helpful and I felt at ease from the very first phone call. Dr Malcolm Campbell is a talented dentist, I’m so glad I chose him to sort my smile out! He talked me through all stages of the process and I felt confident that he was doing the best job I could have asked for 😁 I’m so happy with my new smile, thank you Springmount!

Michael Bunting

21:40 13 Oct 22

From the first appointment of the root canal procedure to its completion Freddie and the Team at Springmount performed in a very professional manner. Every step of the process was explained throughly before hand and during each appointment. Any thoughts of anxiety associated to this complicated procedure was negated by the relaxed and confident approach given by Freddie. The informal and friendly atmosphere being projected plus his knowledge of the techniques employed put you at ease. It was a pain free experience and I am more than pleased with final result and the quality of the crown fitted.

Sue Kemp

11:57 26 Sep 22

Lucy and Amanda put me at ease today whilst I was having my teeth cleaned. It is something I dread every time I go to the dentist but today was very different. Amanda was so gentle and made the whole experience a pleasant one. I will no longer fear the dentist. Thank you Lucy and Amanda

John Broomfield

13:52 23 Sep 22

It's not often that someone will say that going to visit the dentist was satisfying but I have to say that my experience with JD&A was excellent. The admin staff are polite well trained and pleasant to deal with, the dental care staff are likewise. The dental checkup was thorough and used modern technology for x-Rays and it was less intrusive than I have experienced in the past The hygiene scale and polish was the most considerate and comfortable I have experienced.

Victoria Austin

20:10 18 Aug 22

Freddy and Amanda did an incredible job of making me feel at ease during treatment and I honestly didn’t feel a thing. Who knew root canal could be so relaxing.Malcolm and the team involved in fitting the implant were equally as amazing. All treatments have been incredibly easy and painless. The whole team at Springmount are fantastic. Thank you to all.

Helen Holmes

10:06 05 Aug 22

Had to have root canal treatment recently - and was dreading it! Freddy was very reassuring and explained everything beforehand. Having had root canal treatment several years ago which I found very traumatic I was very worried. I needn’t have been - the whole process was pain free. If you are nervous about going to the dentist like me I would definitely recommend Springmount

Lynne Bradder

06:32 03 Aug 22

A great dental practice that really looks after you. I had root canal treatment which everyone at work said they would never have done again so to say I was nervous was an understatement. Everything was explained to me by Dr F Bingham who did everything to put me at ease and the treatment was far from what my work colleagues had said, completely painless. I have since had a new crown and that too was nothing like the first one I had some years ago. Going to the dentist is now something I don't dread. I am completely happy. with the results of my treatment and will continue visiting them.

Christine Ingram

12:56 26 Jul 22

At 62 I have recently completed my whitening treatment at Springmount Dental & Aesthetics and I couldn’t be happier with the results - my teeth are noticeably whiter but natural looking and have surpassed all my expectations.Jamie was lovely throughout explaining each part of the treatment clearly.My only regret is that I didn’t have it done years ago

Sarah Jayne Clark

09:29 05 Jul 22

I recently had Invisalign and composite bonding at Springmount. My experience and results are first class. The whole team are friendly and professional. The practice itself is worlds away from a normal clinical dental practice; instead it is a very calming and spa like environment.From my first consultation to the last, Freddie happily answered all my questions and explained the procedure; which gave me a lot of confidence in knowing I had chosen the best dental practice.Invisalign itself was straightforward, no pain, quick and the results are exactly as I’d hoped for. I explained how I wanted my composite bonding to be natural and they are exactly that.Thank you again to the whole team for making the experience easy and providing the best results.

Jessica Clark

13:51 21 Mar 22

I would like to say a huge thank you to Dr Malcolm Campbell and his team at Springmount Dental for looking after me from start to finish throughout my Invisalign journey. I was originally recommended by a friend to join Springmount and I couldn't be happier. From the amazing service of all the nurses and front of house team to the luxurious reception/waiting area beautifully decorated which makes you feel relaxed and at ease. As an anxious patient I was reassured by Dr. Campbell and nurse Amanda throughout every step of the way. I highly recommend Springmount to anyone wanting to go ahead with general or cosmetic dentistry as I can guarantee you will be well looked after.

anonymous

14:16 06 Jan 14

Dr Rosenbaum was recommended to me by a family member. I have to say, his professionalism and skill exceeded my expectations. Until I saw him I was not aware how life changing implants could be and what I found particularly impressive was his pride in making the implants appear natural and in keeping with other teeth, rather than wanting to overhaul the whole mouth! Dr Rosenbaum is careful to explain his recommendations in detail at every stage - and at no stage will you experience pain.

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